Privacy Policy
1. Information We Collect
When you use Buzz Barz services, we may collect personal information including your name, email address, phone number, and payment details. We also collect rental usage data such as rental times, return locations, and transaction history.
2. How We Use Your Information
We use your information to process rentals, manage your account, process payments, provide customer support, and improve our services. We may also use your contact details to send service updates and promotional offers, which you can opt out of at any time.
3. Payment Information
Payment details are processed securely through our payment providers. Buzz Barz does not store full card numbers on our servers. All payment transactions are encrypted and handled in compliance with PCI DSS standards.
4. Data Sharing
We do not sell your personal data. We may share information with trusted service providers who assist in operating our services (such as payment processors and customer support platforms), strictly under confidentiality agreements.
5. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Rental and transaction records are kept for accounting and tax purposes in accordance with UK law.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of the data we hold about you or object to certain processing activities. To exercise these rights, contact us at support@buzzbarz.co.uk.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. This includes encryption, access controls, and regular security assessments.
8. Cookies & Tracking
Our website may use cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings.
9. Changes to This Policy
Buzz Barz may update this privacy policy from time to time. We will notify users of significant changes and post the updated policy on our website. Continued use of our services constitutes acceptance of the updated policy.
10. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at support@buzzbarz.co.uk.